Victim Services Specialist Job Opening

Posted: October 3 2016





Now Hiring




Victim Service Specialist





Millsboro Police Department



Starting Salary:





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Millsboro Police Department


Position Description


Victim Services Specialist


Annual Salary: $40,000



Opening Date: May 7, 2019________________________Closing Date: May 21, 2019



Position Summary


The victim services specialist is responsible for helping to obtain support services from other agencies for victims of criminal acts.



Principal Accountabilities:


1. Interview victims and/or families of victims of crimes to determine needed


assistance and make referrals to agencies / resources.


2. Performs follow-up contact to victims and/or families either in person, via


telephone or through written correspondence.


3. Write reports to summarize cases and maintain database files of all case


contacts and to provide information, referral services of crisis intervention.


4. Provides outreach services to the community by presenting awareness


programs to various civic organizations. Also provide appropriate training to


outside agencies as well as to law enforcement.


5. Provides victim assistance by accompanying persons to court and hospitals.


6. Assist Criminal Detectives and Police Officers with providing assistance to


victims and/or families at crime scenes or accidents.


7. Availability to provide after hour "on call” duties with co-workers. Respond to


800-line hotline calls or to crime/accident scenes when needed on 24 hour


basis. Performs related work as required.



Minimum Qualifications



  • Associates degree in psychology / social work or related field and or 2 years of experience with direct interaction with the public, preferably in the law


enforcement field or with crime victims; knowledge of victim issues; or any


combination of experience, training and education which provides the required


knowledge, skills and abilities.


  • Not a requirement, but applicants whom have the ability to speak, read Spanish will be preferred.


  • Knowledge of crisis invention and casework management methods and




  • Knowledge of social services available to victims from government agencies and non-profit organizations.

  • Experience with direct interaction with the public or clientele, preferably in the law enforcement field.





  • The ability to maintain detailed records and documentation.

  • The ability to understand and follow detailed verbal or written instructions.

  • The ability to communicate effectively, both orally and in writing.

  • The ability to use a variety of Microsoft Office applications.

  • The ability to establish and maintain effective working relationships with town employees, other governmental agencies, crime victims and the general public.

  • Good judgment, integrity, thoroughness and dependability.

  • Ability to maintain confidentiality and professional standards of the Millsboro Police Department.

  • Ability to sit, stand and kneel for an extended period of time in an administrative environment.

  • Ability to walk and navigate uneven surfaces in the field to supervise direct reports.

  • Ability to lift and carry related materials/parts of at least 25 pounds while utilizing proper safety measures.

  • Lift materials, as needed, overhead to complete job tasks.

  • Ability to type on a keyboard, use a mouse, and view monitors for an extended period of time in an administrative setting.






  • Salary: $40,000

  • Group Medical Insurance (Supplement Insurance available)

  • Workers Compensation Insurance

  • Social Security Benefits

  • Life and Disability Insurance

  • Professional Liability Insurance

  • Paid Leave: Civil, Special, Funeral, Maternity, Sick, Worker’s Compensation, Vacation and Holidays

  • Pension Plan options for civilian employees

  • Education Assistance program















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